Frequently Asked Questions

Everything you need to know about shopping with Stoked.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.

What is your return policy?

We offer a 30-day return window for all unused items in their original packaging. Simply visit our returns portal to initiate a request and receive a prepaid shipping label.

Do you ship internationally?

Yes, Stoked ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installments via Klarna and Afterpay.

How can I track my package?

Once your order is shipped, you will receive an email with a tracking link. You can also log into your Stoked account and view your order history to see real-time updates.

Are your products covered by a warranty?

Yes, all Stoked products come with a 1-year limited warranty against manufacturing defects. If you experience an issue, please contact our support team with your order number and photos of the defect.